LEGAL REFERENCE

Your Privacy Matters to Us

We built detikangka around your account security and data protection. Every transaction you make through DANA, OVO, GoPay or QRIS stays encrypted and private. This policy explains exactly...

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detikangka Your Privacy Matters to Us

Privacy Policy Overview

Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.

SUPPORT

Privacy Questions & Support

Team online

Email Support

Contact our privacy team at [email protected] with any data protection questions, access requests or concerns about how we handle your information.

Account Settings

Manage your privacy preferences, communication settings and data sharing options directly from your account dashboard. Update or review your stored information anytime.

Data Request Form

Submit formal requests to access, correct or delete your personal data through our secure online form. We respond within 14 business days in accordance with local regulations.

TRUST MARKERS

Privacy & Security Standards

Encryption Protocol

All account logins, payment details and personal information travel through TLS 1.2+ encryption. Your DANA, OVO, GoPay and QRIS transactions are protected end-to-end.

Compliance Framework

We align with Indonesian data protection law and regional payment security standards. Regular audits ensure our systems meet current privacy and security benchmarks.

Third-Party Vetting

Payment processors, hosting providers and analytics partners undergo strict privacy assessments before integration. We audit their data handling practices annually.

Incident Response

If a data breach occurs, we notify affected users within 72 hours and work with authorities to investigate. Our incident response team operates 24/7.

Staff Training

Every team member handling customer data completes privacy and security training quarterly. Access logs track who views your information and when.

Policy Updates

We review this privacy policy annually and notify you of material changes 30 days in advance. Your continued use of detikangka means you accept the updated terms.

WHY THIS PLATFORM

How We Compare on Privacy

01

Data Minimisation

We collect only what's needed to verify your account and process DANA, OVO, GoPay and QRIS payments. No unnecessary fields or hidden data harvesting.

02

No Third-Party Sales

Your personal information is never sold, rented or shared with marketing firms. We use it only to operate detikangka and improve your experience.

03

Transparent Logging

You can view your account access history, login locations and payment records anytime. We show you exactly who accessed your data and when.

04

Deletion Rights

Request permanent deletion of your account and associated data. We remove it within 30 days, except where law requires retention for compliance.

05

Cookie Control

Choose which cookies to accept on detikangka. Essential cookies run the site; optional ones improve recommendations. You control the balance.

06

Breach Notification

If your data is compromised, we notify you within 72 hours with details of what happened, what we're doing and what steps you should take.

07

Regional Compliance

Our privacy practices align with Indonesian law and regional payment standards. We respect local data residency requirements and regulatory frameworks.

QUICK SIGNAL

What We Protect

Account Credentials Your username, password and two-factor authentication codes are encrypted and...
Payment Details DANA, OVO, GoPay and QRIS transaction records are tokenised and...
Personal Information Your name, email, phone number and address are encrypted at...
Betting History Your game activity, wagers and results are tied to your...
Communication Preferences You control whether we send promotional emails, SMS or push...
Location Data We collect your IP address and approximate location to prevent...

Privacy Policy FAQs

We retain your account data for as long as your account is active. After closure, we keep records for seven years to meet tax and regulatory obligations, then delete them. You can request earlier deletion where law permits.

Yes. Submit a data access request through your account settings or email [email protected]. We'll provide your personal information, transaction history and account activity in a portable format within 14 days.

We share data only with payment processors (DANA, OVO, GoPay, QRIS networks), hosting providers and fraud-prevention services. All partners sign strict confidentiality agreements. We never sell your information to marketers or data brokers.

We notify you within 72 hours if your data is compromised. We'll explain what was accessed, what we're doing to fix it and what steps you should take. We also report the breach to Indonesian authorities where required.

Payment details never touch our servers. Your DANA, OVO, GoPay and QRIS transactions go directly to the payment processor through encrypted channels. We store only a token reference, not your actual payment credentials.

Yes. When you first visit detikangka, choose which cookies to accept. Essential cookies keep the site running; optional ones improve recommendations. You can change your choices anytime in account settings.

detikangka is for users 18 and older only. We do not knowingly collect data from minors. If we discover a child's account, we delete it immediately and notify the account holder.